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Support

Need help with Renewa? We're here to help.

📧 Email Us

For any questions, issues or feedback, email us at support@renewa.app. We aim to respond within 24 hours.

🐛 Report a Bug

Found something that doesn't look right? Email us with a description of what happened and we'll get it sorted.

💡 Feature Requests

Got an idea that would make Renewa better? We'd love to hear it. Drop us an email with your suggestion.

Frequently Asked Questions

Is Renewa free?

Yes. Renewa is completely free to download and use. There are no hidden charges or premium tiers.

Is my data secure?

Your data is stored securely using Google Firebase with encryption in transit and at rest. PIN and biometric data never leaves your device.

Can I export my data?

Yes. You can export a full CSV spreadsheet of all your products from the Analytics screen, or generate a PDF annual report.

Does Renewa access my bank accounts?

No. Renewa never connects to your bank or financial accounts. You manually enter your product details, giving you full control over what information is stored.

How do I delete my account?

Go to Settings in the app and select "Delete Account". All your data will be permanently removed from our servers within 30 days.

What products can I track?

Mortgages, credit cards, loans, insurance (home, car, life, pet and more), utilities (gas, electric, broadband, water), bills and subscriptions, vehicle finance, and savings accounts.

Does Renewa provide financial advice?

No. Renewa is a tracking and reminder tool. It does not provide financial advice. Always consult a qualified professional before making financial decisions.

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